Application maintenance and support

Healthy applications
Scrupulously staying on top of your applications with scheduled time for in-depth diagnostics and smoothly executed revisions helps you serve your customers better.
With extensive knowledge and capability, NashTech deliver a flexible support model with high-quality service performance and predictable pricing. We offer fixed term agreements ranging from one to five years.

Capabilities

Application maintenance and support
Tasks include performance reports and reviews, small enhancement development, change management, applications patching / hardening and service request fulfilment.

Web administration
Website add-ins and plug-ins used and all framework upgrades.

System administration
Backup and monitoring services including database management. Event monitoring, fulilment of client service requests, vulnerability and penetration testing all performed as standard.

Cloud monitoring and event management
Service availability, capacity and performance monitoring all performed as standard. Also includes responding to events, vulnerability and penetration testing.

Software configuration management
Amending configurable parameters within a supported application and the fulfilment of client service requests.

Content administration
Supplied web content updating and service request fulfilment.

Administration of cloud hosted solutions
Console management and services request fulfilment.

Database administration
Performance & capacity management, pro-active maintenance, fulfilment of client service requests, vulnerability scanning, penetration testing and database patching.
Introduction to Application maintenance and support
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What clients say
20-years of experience translates into maturity, hands-on project management experience, consulting proficiency, and forever-young enthusiasm.
We don’t just build it for you. We build it with you.