NashTech is delighted to announce that this year we’re on track to gain CMMI Maturity Level 5, Version 2.0. We will be the first IT company based in Vietnam to be certified at this level. CMMI is a world-renowned capability and performance improvement framework. It helps improve performance by providing businesses with everything they need to consistently develop better products and services. We wanted to share with you why we have spent the last year striving for this important certification and how it will benefit our clients.
Designed to optimise business performance, the CMMI model is a process by which businesses can measure their different capabilities against best practices and pinpoint which ones are driving higher performance. The CMMI has a rigorous appraisal process that evaluates three areas:
- Process and service development
- Service establishment and management
- Product and service acquisition.
The CMMI is more than a process model; it’s also a behavioural model. Businesses can use CMMI to tackle the logistics of improving performance by developing measurable benchmarks. It can also create a structure for encouraging productive, efficient behaviour throughout the organisation.
NashTech recognised for high-quality continuous improvement
NashTech uses the tools and techniques of CMMI to help us make improvements and benchmark our best practices across all our client projects, our talent management programs and our own business operations around the globe. We use the framework to identify opportunities to improve operational performance and to achieve cost savings for our clients.
For us, it’s all about taking something good and making it better. NashTech is more efficient, streamlined, and rigorous and this enables us to make adjustments in service delivery in order to better achieve client goals at both the project and company-wide level.
The CMMI Maturity Level 5 Version 2.0 certification can only be gained by organisations that demonstrate true process optimisation and continuous improvement. For NashTech, it was vital that we pursue the v2.0 appraisal to demonstrate our focus on process and performance improvement throughout the whole organisation.
In 2016 NashTech had already achieved ML5 v1.3. By streamlining our global projects, diminishing errors and leveraging overall efficiency, our performance has substantially been improved. Additionally, standard processes create a more structured way to operate in our business. Most importantly, organisations that are working to v.2.0 can significantly increase client satisfaction.
Processes are an essential part of any organisation. At NashTech, thousands of engineers are running numerous projects every day, CMMI acts as one of the key factors to form and improve processes that keep us working smoothly together and keep our quality remain competitive.
Mr Tuyen Le – Operations Director.
CMMI’s new ‘Integrated Product Suite’
New performance practices have been built into the CMMI model to emphasise and focus on improving organisational performance to recognise a more visible ROI. A focus on ROI is something that NashTech has appreciated as we’ve worked through the implementation of the new model during 2019 and 2020.
CMMI v2.0 also includes specific new guidance to help organisations that use agile methods for development. It helps to strengthen their processes and scale their agile practices with a focus on performance.
Here’s the new integrated product suite:
source: CMMI website
Maturity levels of business organisations
Maturity Level 1: initial
Businesses at this maturity level lack planning that can inform their decisions. They tend to lack processes that help them to account for current spending or future financial planning. Their lack of foresight usually leads to poor sustainability planning.
Maturity Level 2: managed
Companies within this heading can accomplish specific goals, with proper planning, management, and execution. These organisations also have feedback mechanisms in place to monitor and improve their processes going forward.
Maturity Level 3: defined
Organisations can accomplish goals set forward in Levels 2 and 3. Their processes are well-documented and understood. Companies who fall into this category can explain each of their processes and what they do. They are also aware of the scope of those processes and the standards they conform to. The procedures are proactive in trying to ensure that the business is continually improving in its efforts.
Maturity Level 4: quantitatively managed
At this level, the business is managed using statistical data and techniques that utilise the information to improve them in a manner that affects those metrics. Companies at Level 4 achieve the goals outlined in the previous three levels too. At Level 3, only the quality of the improvements can be predicted accurately. At Level 4, the exact value of the development can be determined precisely.
Maturity Level 5: optimising
This maturity level focuses on constant improvement. By focusing on the quantitative methodology established at the previous level, a business can innovate to optimise their current processes. This innovation is the core of the improvement process at maturity level 5. Feedback from the previous standard can help the business be aware of whether it’s hitting its goals or if something needs to change. Companies at Level 5 also can achieve all the goals outlined in the previous levels.
NashTech achieves standards beyond the latest best practices
NashTech is continuously improving, striving to achieve standards beyond the most rigorous levels of all our certifications. We do this in order to achieve our long-term goals and help our clients’ achieve their goals too. We constantly update processes to align with the latest trends, refresh ourselves with “Innovation” and “Proactive” principles to adapt to the ever-changing global business trends.
If you have more queries about Maturity Level 5 (ML5) of the CMMI Institute’s Capability Maturity Model Integration (CMMI)® Version 2.0 (v2.0), please Contact us and we will be happy to answer all your questions.