The mission at payment solutions provider, PXP Financial, is simple:
“To create a first-class payment experience for their customers, through innovation and investment in new technologies. However, in an increasingly regulated, competitive market the execution of this statement presents a greater challenge.”
PXP Financial processes over €16 billion of payments each year. With so much money changing hands, speed and security are integral to the mission critical service the company provides to more than 1,000 merchants worldwide.
For that reason the restricted, costly and unpredictable nature of sourcing skilled tech talent in the UK made it unviable.
An Agile Partner
This led CEO, Mike Day, and CTO, Salvatore Cicero, to adopt an alternative approach to getting the tech jobs done. The solution came in the form of software solutions company, NashTech.
Headquartered in the UK, with offices in America, Japan and Singapore, NashTech specialises in software development and outsourcing from its centres in Vietnam. With a 2,000 strong workforce of skilled engineers, analysts and architects, specialising in everything from .NET to Python, the business was perfectly positioned to pick up the slack and start executing for PXP Financial.
As Salvatore Cicero, CTO at PXP Financial puts it: “Technology plays a significant role here at PXP Financial. It enables us to monitor and improve our performance, effectiveness and also the quality of our services, products and systems. We needed a partner with a deep pool of talent, that could follow an agile scrum process, in the purest of senses, and deliver consistently on what it promised. We got that from NashTech.”
By partnering with an outsourced technology provider on the other side of the world, they are leveraging gains in technology, skills, time and cost.
Catalysing the Certification Process
Having successfully engaged NashTech on a number of software development exercises, PXP Finance elected to expand the supplier’s remit to supporting the certification process, addressing a particular pain point for the business.
From P2PE to PSD2, payments is one of the most heavily regulated industries in the world. Even within financial services it is considered to be compliance heavy. For PXP, ensuring certification was in-line with product updates was extremely challenging.
Lyndsey Thomson, Head of QA & Certifications at PXP Financial, explains: “On average a resource can get through six to eight certifications per year. This caused a huge backlog for the business, especially when new functionality had to be accredited across the board. We had to look at a way of reducing those time scales significantly. With NashTech already delivering QA support to the development function, the obvious choice was to employ a certification team.”
For more information about how NashTech can support your IT function to help your organisation scale contact us.