How NashTech’s eAcademy sheds light on the education sector
KCOM Hothouse and how it came about?
Understanding the current challenges in the education sector
- improving patients experience with language differences
- how healthcare institutes can deliver their services efficiently regardless of the increase in patients numbers and COVID-19
- enhancing student and lecturer engagements in an online setting
- the study experience of students who have previously been in classroom settings and have been forced to study online, from home
The journey of bringing eAcademy to life
During the challenge, we formed a core team with members from two locations: Vietnam and the UK. We decided to name our team Nam Anh, in which ‘Nam’ comes from the word Vietnam; the home of our development centres and ‘Anh’ means England in Vietnamese, where we are headquartered. This name is perfect to highlight and bridge the fantastic teamwork and collaboration between our team members across geographies, to come up with the solution for this challenge.
The Nam Anh core team consisted of:
- Jenny Daker: manage and oversee the whole participation
- Bung Nguyen: in charge of AI APIs
- Chau Nguyen, Tam Nguyen and Nghia Dinh: in charge of the portal for remote learning
- Phuong Le, Hung Nguyen, Duong Nguyen, Binh Tran, Phuong Le and Phi Huynh: support on technical aspects and delivering the demo
Despite some challenges along the way, such as different time zones and teammates not sitting in the same room, clear processes were outlined to collaborate smoothly, which resulted in an extraordinary outcome.
During the ideation phase of building the solution, the team were clear about the goals that the output needed to achieve, which were;
- to build a platform which helps to deliver online lectures or group studying activities in a more entertaining and effective way
- to get students more engaged with online studying and make good studying progress
- to help lecturers and universities capture data from online studying activities, analyse the data to improve learning experiences and support students during unprecedented times
NashTech applied emerging technologies such as Artificial Intelligence (AI) to bring the magic alive.
How the magic works
To address the first two determined goals, the eAcademy platform enables users to have a better experience in studying and for lecturers giving lectures by applying a set of AI technologies that include:
- Face detection and face recognition: the platform uses this technology to detect whenever a student enters the virtual classroom. The system will send notifications to lecturers so that they know when there is a student entering or leaving. The eAcademy system also deploys face recognition functionality to verify if the student joining the lecture matches with his/her registered identity
- Face expression: this enables lecturers to understand students’ emotions while participating in lectures. With the magic of technology, the platform is able to detect whether the student is happy, sad, confused or surprised. Since in-person lectures are limited at the moment, with eAcademy lecturers are able to understand more about the students’ reaction towards the studying content and understand if it is being engaged with.
- Object detection: According to research by European Commission on the impact of COVID-19 on education sector, it is shown that COVID-19 may affect individuals’ emotional wellbeing due to the combination of the public health crisis, social isolation, and economic recession. Students may feel stressed and anxious, which may negatively affects their ability to concentrate on schoolwork and motivation to engage in learning activities. As such, it is a challenge to academic institutions to enhance the students’ concentration and engagement during their study remotely. The eAcademy system can detect whether a student is reading the course book or using their mobile phones, etc. and reflect this back to the lecturer.
In the future, we intend to extend the functions to bring more diversity. For example, if the student raises his/her hand to ask questions, it is also reflected and illustrated in the system.
The mockup of eAcademy. Yellow (left-hand side column) is the student’s view and green (right-hand side column) is the lecturer’s view.
To support providing more insights on the session’s performance, data is captured from online studying activities and recorded on the system. Key information will be captured about the students’ attendance, their concentration and emotions. This will help lecturers to understand more about his/her students’ attitude towards the studying activities, which will lead to improvements in future sessions based on learning. The system can also monitor concentration rates so that they understand their current performance and where to put more effort in.
Mockup for the data reflection
The eAcademy platform, with its functions, is expected to create a game-changing shift in the education sector.
“I think we have been able to use our imagination and show how we can apply it with the magic of technology to solve real life problems. We can see how this (platform) can evolve. The possibilities, the power of this solution, is endless.”
Jenny Daker, Engagement Manager – NashTech
Besides education, this can be evolved and utilised in various sectors with diverse settings. Jenny went on to say, “we can extend and develop the functions to fit with different settings. Banks can use this to authenticate identity, businesses can apply it in the workplace, especially for online meetings, and the healthcare industry can apply it to know if the patient is understanding what the doctors are saying, etc”.
The face expression functionality can be applied to better understand human emotions and help with their emotional well-being. Judges from the challenge had given positive feedback towards the platform due to its high feasibility and scalability.
According to Dan Wilkinson, Managing Partner at Nordstar, the organiser and judges at KCOM Hothouse:
“The magic that eAcademy adds is the ability to gauge the emotion and, by extension, the engagement in the lecture. I think the application for seminars, panels, workshops etc. is really exciting as it allows the facilitators to understand how the messages are landing and makes them able to adjust their delivery of the message accordingly. With the prevalence, and for some preference, for remote working the need for something that adds warmth to these communication tools is bound to grow.”
Dan Wilkinson, Managing Partner – Nordstar
NashTech is striving continuously to explore the full potential in technology and contribute to the growth of this industry worldwide. We were delighted to participate in such a meaningful event and are proud to have been chosen as the winner for the Hothouse challenge. We will continue our efforts in delivering technology excellence.
Suggested articles
From rising above adversity to riding the wave of digital transformation in the education sector
Explore how NashTech help Trinity College London ride the wave of digital transformation in the education sector
Migrating and modernising the virtual learning environment to AWS for an enhanced experience
The migrated and modernised Moodle infrastructure means that The Open University can now take advantage of cloud benefits.
A glimpse into a year-long RPA journey with a leading digital advertising service
A glimpse into a year-long RPA journey with a leading digital advertising services and solutions provider and how NashTech helped them.
