Our client is a cloud-based retail software provider, which incorporates point of sale, ecommerce, stock control, CRM, Merchandising and Warehousing modules. These modules allow retailers to place orders, manage promotions and loyalty programmes.
The development of additional modules to the core retail store system
Cost and timescale to deliver the new modules in the UK was prohibitive
Solutions and benefits
RUP style adopted
Two Business Analysts spent 5 weeks in the UK to capture the Systems requirements and use cases
Remaining stages of design and interim code release handled from Vietnam
Onsite presence during user acceptance testing
Flexible commercial framework to accommodate business demands in the 18 months between initial requirements and contracting
Creative thinking to resolve in-house UAT resource issues for the company in the project’s final month
Resolved problems with no impact (delay or cost) to original fixed price, fixed term agreement.